Enacting and enforcing face mask and social distancing protocols, as well as requiring self-quarantining protocols for staff, and providing self-quarantining guidelines to residents who have or potentially have been exposed to Covid-19.Limiting access to or closing amenity spaces and common areas (in accordance with local regulations and recommendations) to decrease risk of exposure.Establishing new protocols for end-of-lease inspections and apartment make-ready processes, and establishing a phased approach for service requests.Equipping our onsite teams and websites with tools and technology to ensure virtual tour and leasing experiences are as valuable for potential residents as in-person experiences.Encouraging communication by phone and email unless necessary under the circumstances.Planning for proper social distancing by removing or separating furniture and establishing clear entry and exit points.We are further adopting the multi-family industry’s recommended best-practices. We are adopting and complying with required and recommended procedures published by federal, state and local authorities, and we are following applicable procedures recommended by health organizations. This includes observing social distancing and following all other guidelines recommended by the CDC and required by local ordinance.ĪDOPTING REQUIRED AND RECOMMENDED PROCEDURES For example, we are applying long-term antibacterial and antiviral treatments to high-touch and high-traffic areas, and we are installing air purification systems in common areas.Īt the same time, we are asking everyone to help reduce the risk of spreading COVID-19 at our communities by continuing to be aware of their surroundings and practicing precautionary measures to remain safe and healthy. This includes adopting government-required and health agency recommended procedures, as well as taking additional measures when we discover opportunities to implement proven or promising new technologies. Sterling Realty Management is taking extraordinary care to ensure public safety during the pandemic. MEASURES TO REDUCE RISK OF INFECTION BY CORONAVIRUS*

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