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On a couple of other occasions Michael replied by saying 'I did not see any text in your response.' When I scrolled through the entire body of text in Michael's same return message, there it was. It's hard to know what is going on within VCOM.Īfter multiple attempts to explain and re-explain the issues I was having for three months in a row to Michael, I will not be renewing my subscription. When I was able to get a live Avanquest customer service representative, she referred me back to technical support.

After explaining the nature of the 'support' I received, She referred me to back to technical support. When I asked for a refund for the raining time left on my subscription, She referred me back to technical support. It has become clear to me that the issues I am having with this software will never be resolved.

I have decided to uninstall System Suite from all my devices and I will not be renewing my subscription which expires in October. The Titanic(s) of software and technical support organizations. #CHECKSOFT HOME AND BUSINESS REVIEW SOFTWARE# Prior to purchasing, I tried to call this company to verify that by purchasing the CD, there would be a download code included - in the event that the computer we were going to use did not have a CD drive. I could never get a customer support person to answer, so I went ahead and purchased. A week later, still having not received my CD, I called the customer support line. #CHECKSOFT HOME AND BUSINESS REVIEW CODE#Īfter 20 minutes on hold someone answered only to tell me that there is no download code included with the CD and that I would need to purchase the download version separately.

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Checksoft home and business software download